2 Year Warranty
Every piece from Viktorias is designed to be cherished for years to come. Our jewelry is resistant to fading, tarnishing, and breaking with regular wear—made to stand the test of time.
If your jewelry ever sustains damage under normal use, we’re here to make it right. Simply reach out to us at info@viktorias.com with:
- A description of the issue.
- Clear photos of the issue.
We’ll be happy to assist you with a replacement or refund.
Please note that our warranty does not cover:
- Damage caused by accidents, improper use, or unauthorized repairs.
- Cosmetic wear such as scratches, dents, or natural discoloration over time.
Our warranty does cover:
- Broken items
- Snapped chains
- Plating wearing off
- Loose or fallen stones (if not caused by impact or misuse)
- Faulty clasps or closures
- Severely faded engraving
We take pride in the quality of every Viktorias piece and want you to feel confident wearing it every day.