If your item is damaged through normal use within the first year, please send an email to info@viktorias.com with a description and pictures of the problem.
Our support team will be happy to assist you with a full refund or exchange of your choice.
Standard delivery with FedEx: Free shipping over $30. Normal delivery times are 4-6 working days depending on shipping options. We offer UPS, DHL and FedEx in Canada.
If you are not satisfied with your purchase, simply contact uswithin 100 days and we will take care of it.
Viktorias jewelry is hypoallergenic (Allergy-safe).
Store in the box provided, avoid direct contact with other jewelry to minimize the risk of scratches and accelerated oxidation.