Contact Us

Hello! We want your input. Product ideas, feedback, thoughts or questions? Feel free to send us an email and we'll get back to you within 48 hours, usually much faster!

In the meantime, see our FAQs.

How quickly you receive your order may vary depending on a few things, e.g. your delivery method and delivery address. We offer several different shipping methods. Each shipping method has its own handling time/advantages which you can compare on our shipping page.

Most orders arrive within 4-8 working days.

NOTE: Please note that slight delays may occur during the Christmas period on due to high volume for the shipping companies. We do our best to ensure that all packages arrive as quickly as possible.

Yes! All orders will include a tracking number. It will be automatically sent to your email address. You can track your order directly on our website by clicking here.

If you have received an email confirmation with your tracking number, it means that your order has been shipped. It may take 1-5 business days to update the tracking number depending on the shipping company. This is usually due to high order volume. Thank you for your patience.

Generally, you can change your delivery address or order details within 24 hours. Be sure to contact us immediately with your order number and the updated information. The more information you provide, the faster we can change your information. While we cannot guarantee that we will receive your order in time before it begins processing, we will do our absolute best to make the requested changes.

Please note that your order may have already been shipped. In that case, we can't send you a new one, so it's best to contact the postal service.

As soon as your package has been shipped, you may receive an email confirming that the package has been shipped. In the email you will receive the tracking number of your package and a link to the shipping company's website.

You can also track your order by clicking here.

If there are any problems with your tracking number or the delivery, please contact the courier directly. It may take 1-4 days for the tracking information to appear. In some rare cases, the tracking information may not be updated but you will still receive your order. Contact us after the estimated delivery time.


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Instagram: @wiktoriasco
Facebook: @wiktoriasco
We respond within 24 hours.
Company address: Karlavägen 18, 114 31, Stockholm, Sweden (Not return address, please see our return policy).